- What is the difference between zappmedia.io and zappmedia.com?
- zappmedia.io brings together software-assisted production workflows for text, audio and visual content. Traditional professional translation by linguists and recordings with professional voice talent remain at zappmedia.com. Both services are operated by zappmedia GmbH and can be combined within a single project.
- Is AI-assisted production still reviewed by a person?
- Yes. Every automated step has a review point: pre-editing before processing, followed by post-editing and final quality control. Final quality control is included in the fixed price and is never omitted.
- When should I use text-to-speech, and when is professional voice talent the better choice?
- Text-to-speech is well suited to factual and narrative content with clear sentences, large volumes and frequent updates. When emphasis and emotional expression carry the message — in advertising, corporate films or audiobooks — a studio recording is the better choice.
- Do AI-generated audio recordings need to be disclosed?
- The transparency requirements of the EU AI Act apply from 2 August 2026. Our quote explains what applies to your intended use and identifies cases where a professional voice recording is the simpler option.
- How quickly can you deliver?
- Depending on the project volume and requirements, delivery takes anything from a few hours to several days. We confirm the binding delivery date with our fixed-price quote.
- Where is my data processed?
- Our servers are located in Germany, processing is EU GDPR-compliant and our information security management conforms to ISO 27001. Files are delivered through the client portal with online project tracking.
- How much does one minute of text-to-speech cost?
- One minute of audio contains an average of approximately 130 words, which equates to about €2.60 for production alone. Speaking speed varies by text type and cannot be standardised, so billing is always per word rather than per minute. For small orders, the minimum order value of €38 applies instead.
- Why does a small order cost more than the word count suggests?
- Each service has its own minimum order value. If the number of units multiplied by the unit price falls below that amount, the minimum is charged. For voice production, the per-word calculation exceeds the minimum from approximately 1,900 words per language; for subtitles, from 500 words; and for translation, from approximately 2,300 words.
- Does the script service cost extra?
- Not for audiovisual productions. Segmentation and optimisation of the spoken script are part of the production process and included in the price. Supplying a production-ready script therefore does not reduce the price, and you do not need to prepare one yourself.
- When are volume discounts available?
- From 50,000 words per language, from the 60th video minute, or from 20 individual productions using one voice in a single batch.
- Which usage rights are included?
- Unlimited rights in time and territory, covering all media and forms of use. No additional licensing is required if you later use the recording on further channels.
- Can I hear what it sounds like first?
- Yes. Send us a passage of text and we will produce a free sample using your product names and terminology. The service is available to business clients.